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The Terms That Govern Your crashduel Account

These Terms & Conditions form a binding agreement between you and crashduel the moment you create an account or access our platform in an eligible state.

Applies to all eligible US statesCovers PayPal, Venmo & Play+ useAccount creation = agreement to these termsUpdated terms take effect on noticeContact support to raise a dispute
crashduel The Terms That Govern Your crashduel Account
HOW WE OPERATE

How crashduel Handles Your Account Data

Our approach to data, cookies, and account security is built into these terms — not buried in separate documents. Here is how each area works in practice, so you know exactly what you are agreeing to.

Data Retention We retain account and transaction records for the period required under applicable state regulations. You can request a summary of your stored data by contacting support through live chat or email.
Cookie Use We use session and analytics cookies to keep your mobile login active across devices and to track page performance. You can manage cookie preferences from your browser settings at any time.
Account Security Your account is protected by password authentication and an OTP step for new-device logins. If you access crashduel from a new phone or browser, you will be prompted to verify via the number on file.
Requesting Changes To update personal details tied to your PayPal, Venmo, or Play+ payment methods, submit a change request through the account settings page. Identity re-verification may be required for payment-linked edits.
TERMS CONTACT

Reach Us About These Terms

Live Chat Open the chat icon from any page while logged in. Our team can clarify specific clauses, explain account holds, or walk you through the dispute submission process in real time.
Email Support Send detailed questions about these Terms & Conditions to our support address. Expect a written response that references the specific clause you asked about, so you have a record.
Account Help Center The Help Center inside your account dashboard lists common terms-related questions — covering payment disputes, verification requirements, and how to request a copy of your agreement.

Common Questions About These Terms

If something in the Terms & Conditions is unclear, these answers cover the questions we hear most from players in Chicago, Los Angeles, and across other eligible states. Still not sure? Hit live chat from your account dashboard.

Yes. Completing the account registration process — including identity verification — constitutes your acceptance of all current Terms & Conditions. No separate signature is required.

We will notify you of material changes via email or an in-app notice. Continuing to use your account after that notice means you accept the updated version of the terms.

Pending transactions are reviewed during any suspension. Funds from PayPal or Venmo deposits that have not been wagered may be returned to the original payment method, subject to verification.

Contact our support team via live chat or email with your account username. We will compile your stored data and send it in a readable format within the timeframe required by applicable state law.

The core terms apply across all eligible states, but certain clauses — particularly around payment processing and dispute resolution — may reflect state-specific requirements where crashduel operates.

Start by submitting a written dispute through our support email. If our internal review does not resolve it, the terms outline the escalation path under applicable state law for your region.
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Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.