Reference

How crashduel Handles Your Personal Information

Your account data stays in your control — we collect only what we need to run your crashduel account, process cashouts to PayPal, Venmo, or Play+, and keep your login secure.

Account data transparencyPayPal & Venmo payment privacyMobile session securityData access on requestUS-based account rights

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DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Cookie Use

We use session cookies to keep you logged in across page loads and analytics cookies to understand which features get used most. You can manage cookie preferences from the banner that appears on your first visit.

Account Security

Every login triggers an identity check. If we detect a new device or a location shift, a one-time passcode is sent to your registered email before access is granted — this applies whether you're on mobile or desktop.

Data Retention

Active account data is kept for as long as your account is open. After a verified closure request, personal identifiers are deleted on a rolling schedule; transaction records required by financial regulations are retained separately for the legally mandated period.

Payment Data Limits

We never store full PayPal passwords, Venmo PINs, or Play+ card security codes on our servers. Payment tokenization means the sensitive credential lives with the processor, not in your crashduel account record.

What Data We Collect and Why

crashduel Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

When you open an account, we collect the name, email address, and date of birth you provide during registration, plus the payment details you link — whether that's a PayPal account, a Venmo handle, or a Play+ prepaid card number. We also log device identifiers and

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session activity so we can detect unusual login attempts and keep your mobile access uninterrupted across browser and app sessions. Geolocation data is collected at login to verify that access complies with state law in eligible states; we do not store precise location beyond what that
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check requires. Transaction records tied to your PayPal, Venmo, or Play+ activity are retained for the period required by applicable financial regulations, after which they are deleted or anonymized. We do not sell your personal information to third-party marketers. Data shared with payment processors is limited
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strictly to what those processors need to complete the transaction you initiated. If your account is inactive, we follow a scheduled retention review before any purge is carried out. You can request a full copy of the data we hold on your account by contacting our
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support team through the channels listed on this page.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

PRIVACY CONTACT

Reach Us About Your Privacy

Team online

Live Chat

Open the chat window from any page in your account dashboard. Our support team can verify your identity and walk you through a data access or deletion request in one session.

Email Support

Send your privacy request to our support address found in the account settings menu. Include your registered email so we can match your request to the right account record.

Account Settings

Several privacy controls — including marketing email opt-out and linked payment method removal for PayPal or Venmo — are available directly inside your account settings without contacting support.

Questions About Your Privacy Rights

We collect your name, email, date of birth, linked payment identifiers like your PayPal account or Play+ card, device IDs, and login session data. Nothing beyond what running your account requires.

Yes. Contact support via live chat or the email address in account settings, verify your identity, and we'll compile a data export for you. The process typically completes within a few business days.

We do not sell your data to marketers. Payment processors like PayPal and Venmo receive only the transaction detail needed to complete a payout — nothing else is passed to external parties.

Head to the payment section inside account settings, select the method you want to remove, and confirm. The link is severed immediately; no future charges or payouts will route to that method.

Personal identifiers are deleted on our scheduled purge cycle after closure is confirmed. Transaction records tied to financial regulations are held separately for the required period, then removed.

We collect geolocation at login to confirm access is permitted under state law in eligible states. We do not retain precise location data beyond what that single verification check requires.

Reference

Privacy Policy

Access may be available only in states where local law permits.

InfoLegal InfoFAQ Appcrashduel App

How crashduel Handles Your Personal Information

How We Protect and Manage Your Information

Reach Us About Your Privacy

Live Chat

Email Support

Account Settings

Questions About Your Privacy Rights

01 What personal information does crashduel actually collect?

02 Can I request a copy of all the data you hold on me?

03 Does crashduel share my data with advertisers or third parties?

04 How do I remove a linked payment method like Venmo or Play+?

05 What happens to my data if I close my account?

06 Is my location data stored after the login verification check?

Privacy Policy

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